Features

Ask it a question, and get told when it does not know

Most software help is a search box over a pile of articles. Taylor answers the question: how do I do this, or what do my own figures say. It is included rather than priced as an add-on, and the most important thing about it is that it will tell you it has not understood rather than producing something confident and wrong.

What it does

What can I ask it?

Two kinds of thing. How to do something — "how do I send a quote", "where do I see what I'm owed" — which gets you the guide, usually with a recorded walkthrough of the real screen. And questions about your own business: what is on tomorrow, who is free, what is owed.

What happens when it does not understand?

It says so, and the screen shows that answer as unsure rather than dressing it up. A matcher that always produces an answer produces a wrong one whenever it has not understood, and hiding that gives away the only real advantage this design has.

Is it a chatbot with a language model behind it?

No, and that is a deliberate decision rather than a stopgap. It matches what you asked against the guides and a set of questions it knows how to answer about your data. It cannot invent a feature that does not exist, cannot make up a figure, and cannot be talked into either.

Can it see another business's data?

No. Which business it answers for comes from who is signed in, never from the question, and there is deliberately no way to ask about a different one — not even an optional one, because an optional parameter is one somebody can pass. Every answer is gated on the same permissions the pages use.

Does an engineer see the same answers as the owner?

No. Each answer is checked against what that person is allowed to see, using the same rules as the screens rather than a second, softer set. Their own work is always theirs to ask about; the whole business's debtor list is not.

Does it cost extra?

No. It is part of the subscription, like everything else — there is one price for the whole business rather than a base plan with the useful parts sold separately.

What it does not do

Worth knowing before you spend an afternoon on it rather than after.

It does not do anything for you. It answers and it points; it never books, sends, invoices or changes a record on your behalf.

It is not a general-purpose assistant. Ask it about the weather and it will tell you it does not know, which is the correct answer.

It cannot write your quote, your email or your terms.

It does not learn from your questions or get better over time on its own. When it misses something, that is a gap somebody fills deliberately.

See it being done

Step-by-step guides with a short recording of each one, free to read without an account.

All the guides and videos →

Questions, answered

Is Task Taylor an extra cost?

No. It is included in the subscription, like every other feature.

Is it built on a language model?

No. It matches your question against the guides and a set of questions it knows about your data, so it cannot invent a feature or make up a figure.

What does it do when it does not understand?

It says it is not sure, and the answer is shown as unsure. A matcher that always answers produces a wrong answer whenever it has not understood.

Can it see data from another business?

No. The business comes from who is signed in, never from the question, and every answer is gated on the same permissions as the pages.

What does it cost?

£29.99 a month for the whole business — every feature, every person, no add-ons and no per-user pricing. 60 days free and no card to start.

Everything else it does

All the features →

Try it on your own work

60 days free with everything switched on, and no card to start. If you would rather ask something first, there is a person on the other end.

£29.99 a month for the whole business after the free 60 days.

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