Features
A diary that tells you when a day cannot happen
What it does
What does it check before I book somebody in?
Four separate things, because they are four separate questions. Whether that person is already on something else; whether the time is inside their working day; whether the whole day's work still fits the day; and whether they can physically get there from their last job. Most software asks the first one only.
Does it stop me, or just warn me?
Double-booking a person is yours to decide — block it, warn about it, or allow it, because a workshop genuinely does put one person across four machines. The other three always warn and never refuse: you can see what the software cannot, like the customer who will wait or the job that is a drop-off.
What if a job takes more than one visit?
A job can hold as many visits as it needs, each one a block of one person's time on one day. A bathroom over four days is one job with four visits, not four jobs — so the customer record, the quote, the photos and the invoice all stay in one place, and the diary still shows four separate days of work.
Can two people be on the same visit?
Yes. A two-man lift or two fitters in one bathroom is one visit with two people on it, never two visits, which would double the hours in every report and ask the customer to be in twice. Everybody on it is counted as busy, and each extra person is asked the same questions about their hours and their day as the lead.
Does it handle bays, ramps, chairs or treatment rooms?
Yes, and separately from people, because they are a different limit. A garage with three ramps can have six cars booked with every mechanic inside their hours, and nothing about that is a double-booked person. Two jobs cannot share one space under any setting, so you are told either way. A business with none defined is never asked and never warned.
What happens to the slot when a job goes on hold?
It is given back. Pressing "need parts" on site, or putting a job on hold from the office, releases the visits that have not started yet so the time can be filled this afternoon rather than sitting on somebody's day for a fortnight. The visits are cancelled rather than deleted, so what was planned is still readable afterwards.
How do I see what still needs a time?
There is a list of live work holding no booking, ordered by urgent first, then contract work, then whatever has been waiting longest. Anything waiting on a part sits under its own heading on the same list, because work waiting on a supplier still needs booking — hiding it is how it gets forgotten.
Does the engineer see it on their phone?
Yes. Each person gets their own day, in order, with the address, the customer, what the job is, and anybody they are meeting there. They press arrive, start, and finish as they go, and the office sees it happen without ringing them.
What it does not do
Worth knowing before you spend an afternoon on it rather than after.
It does not plan a route for you. Travel between two booked stops is estimated to catch the impossible, not to tell a driver which way to go, and it says "roughly" because it is a distance model rather than a road network.
It does not know where the van actually is. Travel is measured between two booked jobs, so a day starting from home or from the yard is not modelled.
There is no drag-and-drop week grid to rearrange work by dragging. Moving a visit is a form, which is also what re-asks every one of the four questions about the new time.
It does not optimise a day for you. It tells you when a plan will not work; deciding the better plan is still a person's job.
See it being done
Step-by-step guides with a short recording of each one, free to read without an account.
Schedule a job and assign it
Put a time and a person against work that has been agreed.
Read your diary
The whole team's week on one screen, the month at a glance, and who is doing what.
A job that takes more than one visit
Book a job across several days or several machines, put two engineers on the same visit, see what still needs a slot, and let the diary tell you when a day will not fit.
A job that is waiting on something
Putting a job on hold, giving its diary time back, and picking it up again when the part arrives. Nobody is emailed — that call is yours.
Remind the customer the day before
An email at 4pm the day before every booking — and never at a weekend, so somebody is in to answer if it no longer suits.
Set working hours and time off
When each person is available, where they set off from, when they are away, and the bays or rooms work happens in.
Find your work for the day
What is on, in what order, and how to get there.
Questions, answered
Can TaskMyJob stop me double-booking an engineer?
Yes, and it is your choice whether it blocks, warns, or allows it. A workshop often wants one person across several machines, so allowing it is a real setting rather than an oversight.
Can I book by bay or ramp as well as by person?
Yes. Bays, ramps, chairs and treatment rooms are counted as capacity in their own right, and two jobs cannot share one whatever your setting about double-booking people says.
Can one job have several visits?
Yes. A job holds as many visits as it needs, each a block of one person's time on one day, so a week on site is one job with five visits rather than five jobs.
Does it warn me if somebody cannot get from one job to the next?
Yes, where both jobs are at customers' addresses. It leads with the distance, which is solid, and calls the drive time roughly, because it is an estimate rather than a route.
What does it cost?
£29.99 a month for the whole business — every feature, every person, no add-ons and no per-user pricing. 60 days free and no card to start.
Everything else it does
Try it on your own work
60 days free with everything switched on, and no card to start. If you would rather ask something first, there is a person on the other end.
£29.99 a month for the whole business after the free 60 days.