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The money already in your business that nobody is chasing

Almost every small business is sitting on more revenue than it realises, and almost none of it is new customers. It is the quote nobody followed up, the invoice that quietly went past due, the boiler service that fell due last month, and the customer who used you twice a year and then stopped. This finds all four and puts them on one list with the money against them.

What it does

What does it actually look for?

Quotes sent and never answered, invoices gone past their date, work due to be done again, and customers who have gone quiet. Each one is found by looking at your real records rather than by you remembering to check, and each carries a figure so you can see what the list is worth before you work it.

What stops it nagging me about things that have moved on?

It drops anything that has. A win-back disappears the moment that customer quotes or buys again; a quote lost because the work itself went away, or because the scope changed, is never revisited at all. Pestering is exactly what makes somebody stop reading a list, so a chase that is no longer true is removed rather than left to be ticked off.

How does it know work is due again?

You set it when the job is finished — on the job page in the office, or by the engineer on their phone at the moment they are standing there, which is the only time it is free to ask. It matches on the same customer AND the same work, so a boiler service due yearly is not cancelled because they had a tap washer done in March.

Does it tell me before the work is due, or after?

Before, by a number of days you set, and thirty by default. A service that first appears on the morning it falls due is too late to order parts, staff it, or ring the customer — and it is indistinguishable from nothing being due at all.

Are the opportunities mixed in with the problems?

No, and deliberately. Overdue money and a quote going cold are things to act on today; a service due in three weeks and a customer worth ringing are opportunities, which are never marked urgent and sit in their own card. Mixing them makes the whole list unactionable, which is how a list stops being read.

Is there a score?

There is a Recovery Score out of a hundred, averaged from five things the business actually does: collections, how fast enquiries are answered, whether quotes are followed up, how many are won, and how full the diary is. It is computed from your records every time, never stored, so it can never contradict the page you click into.

Does the potential figure match the list?

Yes, pound for pound. The "potential to recover" figure is the same set of records the list below it shows, so you can add the list up by hand and get the same answer. A headline number that does not reconcile with what is under it is the fastest way to lose somebody's trust in a page.

Does paperwork show up here too?

Deadlines and paperwork are kept off the money list and shown separately. A VAT deadline is not revenue to recover, and putting it in the same list makes the total meaningless.

What it does not do

Worth knowing before you spend an afternoon on it rather than after.

It does not send anything on its own. Nothing is emailed, texted or chased without you pressing something — a system that contacts your customers unprompted is one bad rule away from an apology.

It does not predict. Everything on the list already happened: a quote that was really sent, an invoice really overdue, a service really due. There is no forecast of work that might come in.

It cannot tell you why a customer went quiet. It can tell you they have, and how much they used to be worth.

See it being done

Step-by-step guides with a short recording of each one, free to read without an account.

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Also worth a look

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Questions, answered

What is Revenue Radar?

A single list of money already in the business that nobody is acting on: unanswered quotes, overdue invoices, work due to be done again, and customers who have stopped coming back.

Will it email my customers automatically?

No. Nothing is sent without you pressing something. It finds the work and puts a figure on it; contacting anybody is your decision.

How does it know a service is due again?

You set the interval when the job is finished, either in the office or by the engineer on site. It matches the same customer and the same work, so one job does not cancel the reminder for another.

What is the Recovery Score?

A figure out of a hundred averaged from collections, enquiry response, quote follow-up, quote conversion and scheduling. It is worked out from your live records each time rather than stored.

What does it cost?

£29.99 a month for the whole business — every feature, every person, no add-ons and no per-user pricing. 60 days free and no card to start.

Everything else it does

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Try it on your own work

60 days free with everything switched on, and no card to start. If you would rather ask something first, there is a person on the other end.

£29.99 a month for the whole business after the free 60 days.

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