Features
Not every appointment is somebody getting in a van
What it does
How is a phone or video appointment different?
Nobody travels for it, so it has no address, is on nobody's route, needs no postcode, and is skipped by the service radius, the travel padding between slots and the travel report. Those are not cosmetic: a remote booking counted as a journey quietly eats the gap around every site visit near it.
Who can be given one?
Anybody on the staff, including office people. A site visit needs somebody who goes out; a call or a video meeting does not, so the picker offers a wider set — and that is enforced on the server too, not just in the dropdown.
Can an office person actually run the appointment?
Yes, and this was a real gap worth closing. Your own work is always yours: somebody given a telephone appointment can open it, start it and finish it whether or not they have access to the whole team's board. Without that they could see the job and have no way to do anything with it, which reads as a broken button.
How do I turn them on?
They are tick boxes rather than a choice. The main setting asks the physical question — do you go to the customer, or do they come to you — and phone and online are things you also do. A salon that takes phone consultations is still a salon, and one list of four options would make it choose.
Can customers book one themselves?
Yes, where you offer it. The slots come from the same engine as everything else, so the hours and availability are consistent — but with no travel to allow for, the gaps around them are naturally tighter.
What it does not do
Worth knowing before you spend an afternoon on it rather than after.
There is no video calling built in. It books the appointment and tells everybody when it is; the call happens on whatever you already use.
No meeting link is generated or sent automatically. If you want a Teams or Zoom link on it, you add it.
Office staff are still not counted in the team utilisation and profit-per-person figures, which measure field work. Widening that would move every existing business's numbers overnight.
See it being done
Step-by-step guides with a short recording of each one, free to read without an account.
Book an appointment
A booking at one price with no quote behind it — including telephone and online.
Change how your business works
Where your work happens, what you sell, telephone and online appointments, and how far you travel.
Turn a survey visit into a quote
Quote the work while you are standing in it, and carry the photos through to the fitting job.
Set working hours and time off
When each person is available, where they set off from, when they are away, and the bays or rooms work happens in.
Questions, answered
Can office staff be given appointments?
Yes. A call or a video meeting can go to anybody on the staff, not just people who go out to site, and they can start and finish it themselves.
Does a phone appointment affect travel time between jobs?
No. Nobody travels for it, so it is on no route, needs no address, and is skipped by the service radius and the travel padding around other bookings.
Is there video calling in the app?
No. It books the appointment and tells everybody when it is; the call itself happens on whatever you already use.
What does it cost?
£29.99 a month for the whole business — every feature, every person, no add-ons and no per-user pricing. 60 days free and no card to start.
Everything else it does
Try it on your own work
60 days free with everything switched on, and no card to start. If you would rather ask something first, there is a person on the other end.
£29.99 a month for the whole business after the free 60 days.