Set working hours and time offUpdated
When each person is available, where they set off from, when they are away, and the bays or rooms work happens in.
Written 30 September 2026 · updated 8 October 2026
What is said in this recording
Scheduling is what the booking calendar works from. If a customer is picking their own slot, these hours decide what they are shown — so it is worth getting right before you let anybody self-book.
Step by step
- 1
Go to Settings, then Scheduling.
- 2
Set each person's working days and hours.
They start from your business default. Change anybody who is different — part time, a late start on Mondays, a four-day week.
- 3
Set their break.
No slot is offered across it.
- 4
Set where they set off from, if they go out.
Home, the yard, wherever they actually start. This is what the travel times are measured from, and a wrong base makes every slot suggestion wrong with it.
- 5
Add time off when somebody is away.
Holiday, training, anything. Nothing is offered or booked across it.
- 6
Add a bay or room, if you have one.
Only if you have a space that can hold one job at a time — a ramp, a bay, a chair, a treatment room. Most businesses have none and can ignore this entirely; nothing changes until you add one.
Worth knowing
A bay is counted separately from a person
Your setting for one person being on two jobs at once does not apply to a bay, and deliberately. A workshop may well want one mechanic across four machines — that is a judgement about how you work. Two cars cannot share a ramp under any setting, so you are told either way. It is still a warning, not a block: you can see that the first car is coming off at eleven and the software cannot.
Switched off, never deleted
Retiring a bay keeps it on the record of the work that was done in it. Add the same name back and it is simply put back in use rather than becoming a second one.
Office staff appear here once you take calls
If you have turned on telephone or online appointments, anyone who can be given one needs hours here too — otherwise there is nothing for a customer to book into. A business that does neither sees only the people who go out, exactly as before.