Features

Your customers are already in your phone

The commonest reason a small business never starts with software is the evening it would take to type four hundred customers in. They are already in your phone, so bring them from there — and the useful half of this is what it refuses to bring, because an address book is mostly not customers.

What it does

Where do the contacts come from?

Your phone, as a contacts file it can already produce, or a spreadsheet if that is where they live. You choose what comes across rather than everything being swept in, because an address book holds your mother, three takeaways and a bloke you met once.

What happens to duplicates?

A customer with the same name AND the same postcode is treated as the one you already have rather than added again. Two different Joneses in the same town stay two customers; the same Jones imported twice does not become two.

What if the contact has no address?

It comes in as a customer with what there is. A name and a mobile number is a real customer for plenty of trades, and refusing the import over a missing postcode would be refusing most phone contacts.

Can I import a price list the same way?

Yes, from a spreadsheet, and it asks the one question that matters: whether your prices include VAT. Prices are stored net, and importing gross figures into a net column overcharges by the VAT on every quote from then on, silently. The cost column is never converted, because it is already net and converting it understates every margin on your reports.

Does it ask about marketing consent?

Imported customers come in as not asked, rather than as having agreed. Somebody being in your phone is not consent to market to them, and defaulting the other way is the sort of thing that is easy to do and expensive to explain.

What it does not do

Worth knowing before you spend an afternoon on it rather than after.

It does not connect live to Google Contacts, iCloud or Outlook and keep them in step. It is an import, not a sync, so a change in your phone afterwards does not appear here.

It does not import your history — past jobs, old invoices or previous quotes come in only if you enter them. What you get is the customer list.

It cannot tell a customer from a supplier in your address book. You choose what comes across.

See it being done

Step-by-step guides with a short recording of each one, free to read without an account.

All the guides and videos →

Questions, answered

Can I import customers from my phone?

Yes, as a contacts file, and you choose which ones come across rather than importing the whole address book.

What happens if I import the same customer twice?

Somebody with the same name and the same postcode is treated as the customer you already have rather than added again.

Does importing a price list handle VAT?

It asks whether your prices include VAT, because prices are stored net. Cost figures are never converted, as they are already net.

What does it cost?

£29.99 a month for the whole business — every feature, every person, no add-ons and no per-user pricing. 60 days free and no card to start.

Everything else it does

All the features →

Try it on your own work

60 days free with everything switched on, and no card to start. If you would rather ask something first, there is a person on the other end.

£29.99 a month for the whole business after the free 60 days.

Back to taskmyjob.co.uk