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Change a name, an email or a passwordNew

Fix a misspelt name, move somebody to a new email address, or change your own password.

Written 7 October 2026

Changing your own name, sign-in email and password — and what never changes.
What is said in this recording

People change their surname, start using a different email, or get added with their name spelt wrong on the first day. None of that should mean setting somebody up a second time — doing that makes a new person, and leaves every job, quote and signature they have ever put their name to attached to an account nobody can sign into.

Step by step

  1. 1

    For your own details, open the account menu at the top right and choose Your profile.

    This is there for everybody, whatever their role. An engineer with no settings access can still change their own password.

  2. 2

    Press Edit to change your name or the email you sign in with.

  3. 3

    To change somebody else's, go to Settings, then Team, and press Edit on their row.

    Business Owners only. Your own row has an Edit too.

  4. 4

    To change your password, use the card on Your profile.

    You need your current password. If you have forgotten it, sign out and use the forgotten-password link instead.

Worth knowing

A name is a label; an email is a login

Changing somebody's email changes how they sign in. Everyone involved gets told at BOTH the old address and the new one, so a change nobody made gets noticed by the person who still has the old inbox.

Somebody who works for two businesses keeps their own email

If a person is on TaskMyJob for another business as well as yours, you can still fix their name, but their sign-in email is theirs to change from their own profile. It reaches an account you have no claim on, and it is the only thing standing between a shared engineer and somebody else's books.

Nobody can change anybody else's password

Not their Business Owner, and not TaskMyJob. If somebody is locked out, they use the forgotten-password link, or you reset their two-factor from Settings → Team if that is what they have lost.

Changing a name does not change history

Work already signed, quotes already sent and invoices already issued keep the name that was on them at the time. That is deliberate — a document somebody agreed to should not quietly change afterwards.

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