Invoices and payments

Raise and send an invoice

From a finished job, or from scratch when there was no job.

Written 30 September 2026

Business ownerOffice staff
Raising an invoice from a completed job and sending it.
What is said in this recording

Most invoices come out of a job that is finished: the lines, the prices and the VAT are already there, so it is a check and a send. You can also raise a standalone invoice for something that never went through a job.

Step by step

  1. 1

    Open the completed job and press Create invoice.

    Everything comes across — the quoted lines, anything agreed on site, and any deposit already paid, which is shown as settled rather than charged twice.

  2. 2

    Or go to Invoices and press New invoice for a standalone one.

    Pick the customer and type the lines yourself.

  3. 3

    Check the due date.

    It follows your usual payment terms. Change it here if this one is different.

  4. 4

    Add a purchase order number if the customer needs one on it.

    Some business customers will not pay without it.

  5. 5

    Press to send it.

    The customer gets an email with a link to their own copy, where they can read it and pay by card if you take cards.

Worth knowing

A deposit already paid is netted off, not charged again

It shows on the invoice as paid so the customer can see where their money went, and what is left to pay is the balance.

Next